There is no official phone helpline number for the PM Youth Chromebook Scheme 2026. The official portal, run by IBCC under the Prime Minister’s Youth Programme, publishes no phone number for support — so any number claiming to be the scheme helpline is unofficial.
Real help does not come from a stranger on the phone. It comes from your own education board for record problems, and the official portal for everything else. Below, you will find exactly where to go, how to fix common problems yourself, and how to spot fake numbers before they cost you.
Quick Summary
No official phone helpline number is published on the scheme portal.
Real help: your education board for record problems, the official IBCC portal for scheme information.
500,000 free Chromebooks for government-school toppers, each with an internet device.
Four documents required, each file 300 KB or smaller.
Record not found? Contact your board. Never pay anyone or share documents with strangers.
The Honest Answer: No Official Helpline Number
The official portal’s homepage carries no phone number anywhere, and no official scheme material announces one either. Many students waste days calling numbers from forwarded messages, and some of those numbers collect personal information.
No phone number appears on the official portal.
A number shared in a forwarded message, comment or video is not verified by IBCC.
Calling such a number cannot speed up your application.
Never share your CNIC, B-Form, roll number or documents with anyone claiming to be the helpline.
The Real Help Route: Your Education Board
Your SSC-I record comes from your education board, and IBCC verifies it. That makes your board the real authority for record problems.
Record not found on the portal: your board can check whether your record exists and matches.
Roll or registration number mismatch: your board holds the correct number as registered.
Date of birth mismatch: your board record is the version IBCC checks against.
Sindh students: registration opens after all Sindh boards announce 2026 9th-grade results, so a missing record may just mean the result is not out yet.
Take your mark sheet and identity document to your board’s office, and ask staff to check your record, roll number and date of birth exactly as registered.
Typing dashes in the roll or registration number instead of digits only.
Entering a date of birth that does not match the board record.
Uploading files larger than 300 KB.
Uploading unattested copies of the B-Form, CNIC or guardian’s CNIC.
Submitting without reviewing the complete entry.
Tips and Warnings That Save Your Application
Prepare all four documents before you open the portal.
Get attestation done early, not in the middle of applying.
Check file sizes and readability before uploading.
Review every field before you press submit.
Save your reference number and download your slip immediately.
Check your status only on the official portal.
Warnings: never pay anyone, never share documents, never trust guarantees.
Practical Examples: What Students Actually Face
A student types her roll number with dashes and sees “record not found”. She removes the dashes, enters digits only, and her record appears at once — nothing was wrong with her record, only the format. This is the most common fix of all.
A student receives a message with a “helpline number” asking for a fee to confirm his application. He ignores it, checks the portal, and finds registration is free and no such number exists. Ignoring one message saves his money and his documents.
Conclusion
The scheme offers 500,000 free Chromebooks on merit, and its support system is simpler than rumours suggest. There is no official phone helpline number — your real help route is your education board for record problems, and the official portal for everything else.
For record problems, go to your education board with your mark sheet and identity document.
Shahzad Sahil is the editor of lahorejobs24.com, covering government jobs, private jobs, bank jobs, results and education news for Lahore and Punjab, with information verified from official sources.
