The National Database and Registration Authority (NADRA) has announced a procedure that lets applicants resubmit identity document applications rejected during quality control (QC) without paying an additional fee. If your application status shows “QC Rejected”, NADRA will resubmit it under the Executive category free of charge, once you complete the required formalities.
The procedure covers applications submitted at a NADRA Registration Centre or through the PakID app. NADRA has also shared a separate complaint-based procedure for overseas Pakistanis who submitted NICOP or POC applications through PakID and live in countries where no NADRA centre is available.
What Does QC Rejected Mean in NADRA Applications
Quality Control stage: QC stands for Quality Control, a stage in which NADRA reviews applications before completing and printing identity documents.
What NADRA checks: During this stage NADRA verifies the information, photographs, fingerprints, signatures and supporting documents.
Why it is rejected: If any issue appears, the application status changes to “QC Rejected” and the document is not issued.
Not always permanent: A QC rejection does not always mean the application is cancelled permanently; in most cases the issue can be corrected and the application resubmitted.
Common causes: A blurry photograph, a fingerprint mismatch, an incorrect spelling, or an incomplete document upload can all lead to a QC rejection.
NADRA QC Rejected Resubmission: Key Details
Detail
Confirmed Information
Announced by
National Database and Registration Authority (NADRA)
Announcement date
5 November 2026
Applies to
Identity document applications showing “QC Rejected” status
Submission routes covered
NADRA Registration Centres and the PakID app
Resubmission category
Executive category
Resubmission fee
Free — no additional fee is charged
Overseas route
Complaint at complaints.nadra.gov.pk for NICOP and POC applicants in countries without a NADRA centre
NADRA helpline
1777 (local) or +92 51 111 786 100 (international)
Follow the steps below to get your application resubmitted under the Executive category without paying again.
Check your application status: Confirm that your application status has changed to “QC Rejected” after submission at a NADRA Registration Centre or through the PakID application.
Visit your nearest NADRA office: Go to any nearby NADRA Registration Centre with your original CNIC or application receipt.
Complete the required formalities: NADRA officials will review the reason for the rejection and complete the necessary process, which may include correcting the flagged detail.
Fresh biometric verification if needed: If the rejection relates to fingerprints or a photograph, the centre may take fresh biometrics before resubmission.
Get your application resubmitted for free: Once the formalities are complete, NADRA will resubmit the eligible application under the Executive category, and you will not have to pay an additional fee.
Track your application: Keep your tracking number safe and check your application status regularly until the document is issued.
How Overseas Pakistanis Can Resolve QC-Rejected Applications
Who this route is for: Overseas applicants who submitted NICOP or Pakistan Origin Card (POC) applications through PakID and live in countries where no NADRA centre is available.
File a complaint online: Open NADRA’s official complaint website at complaints.nadra.gov.pk and file a complaint about the QC-rejected application.
Share the application details: Give your application tracking details and the rejection status in the complaint so NADRA can trace your case.
No travel needed: This arrangement lets eligible overseas applicants resolve a QC rejection without visiting a NADRA centre in another country, and the Executive processing is free.
Blurry photograph: A poor-quality photograph can fail the quality check.
Fingerprint mismatch: Fingerprints that do not match the NADRA record can hold the application at the QC stage.
Incorrect spelling: A spelling difference in the name or parent details, compared with the NADRA database, can cause rejection.
Incomplete document upload: A missing or unclear supporting document can also lead to a QC rejection.
Signature mismatch: A signature that does not match the record held by NADRA can be flagged during verification.
Important Points to Remember
Fix the real cause: Find out exactly what NADRA flagged before resubmitting.
Keep your receipt: Keep your application receipt and tracking number, and present them at the NADRA centre when asked.
No extra fee: The Executive-category resubmission under this procedure is free, so do not pay anyone who asks for a fee to fix a QC rejection.
Use official channels only: Visit a NADRA Registration Centre or the official complaint website, and call helpline 1777 if you need guidance.
Conclusion
The NADRA QC Rejected procedure announced on 5 November 2026 gives applicants a clear and free way to fix a rejected identity document application. Citizens in Pakistan can visit any nearby NADRA office, complete the formalities, and have the application resubmitted under the Executive category without paying again. Overseas NICOP and POC applicants in countries without a NADRA centre can use the official complaint website at complaints.nadra.gov.pk for the same free Executive processing. Check your status first, find out the exact reason for the rejection, and use only NADRA’s official channels.
FAQs
What does QC Rejected mean in a NADRA application? It means the application failed the Quality Control stage, in which NADRA verifies the information, photographs, fingerprints, signatures and supporting documents before issuing the document.
Is there a fee to resubmit a QC-rejected NADRA application? No. The eligible application is resubmitted under the Executive category free of charge.
How do I resubmit a QC-rejected NADRA application in Pakistan? Visit your nearest NADRA Registration Centre with your CNIC or application receipt, complete the formalities, and NADRA will resubmit the application under the Executive category.
How can overseas Pakistanis resolve a QC-rejected NICOP or POC application? If you live in a country without a NADRA centre, file a complaint on NADRA’s official complaint website at complaints.nadra.gov.pk, and NADRA will process the new application under the Executive category without an additional fee.
Does a QC rejection mean my application is cancelled permanently? No. In most cases the issue can be corrected — a blurry photograph, a fingerprint mismatch or a missing document — and the application can be resubmitted.
Shahzad Sahil is the editor of lahorejobs24.com, covering government jobs, private jobs, bank jobs, results and education news for Lahore and Punjab, with information verified from official sources.
